Terms and Conditions
This Agreement was last modified on 29 April 2026.
Welcome to VSDPedia (https://www.vsdpedia.com/). By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General Terms
- These Terms apply to all users of the website
- By using our services, you agree to all policies stated on this page
- We reserve the right to update or modify these Terms at any time
2. Privacy Policy
We are committed to protecting your personal data.
We collect information such as:
- Name, email, phone number, and address
- Account information (email & encrypted password)
- Transaction and technical data
Your data is used for order processing, account management, and service improvement.
Passwords are securely stored using encryption (hashing) and cannot be accessed in plain text.
We do not sell your personal data. Information may be shared only with trusted service providers such as shipping partners.
3. Account & Security
- Users are responsible for maintaining the confidentiality of their accounts
- Any activity under your account is your responsibility
- We reserve the right to suspend accounts for suspicious or fraudulent activity
4. Payment Information
We currently accept:
- Bank transfer (manual transfer)
Payment details:
- Bank: BCA
- Account Name: PT Izzati Hasanah
- Account Number: 877 024 1007
- Branch: BCA KCP Sudirman, Jakarta
Terms:
- Payment must be completed within 24 hours
- Orders will only be processed after payment verification
- Orders may be automatically canceled if payment is not received
5. Shipping Information
- We provide free shipping across Indonesia
- All deliveries are handled by our in-house courier
- Processing time: 1–2 business days
- Delivery time:
- Major cities: 1–3 business days
- Other areas: 2–5 business days
Customers must ensure accurate shipping details. Delays caused by incorrect information are not our responsibility.
6. Return & Refund Policy
Returns are accepted if:
- The product is damaged, defective, or incorrect
Conditions:
- Claims must be submitted within 3 days of receiving the product
- Proof (photo/video) is required
Refunds:
- Processed via bank transfer
- Completed within 1–3 business days after approval
We do not accept returns for used items or items without original packaging.
7. Warranty Policy
We provide warranty for:
- Defective products
- Damaged items upon arrival
Conditions:
- Claims must be made within 3 days
- Must include valid proof
Resolution options:
- Replacement
- Exchange
- Refund (if replacement unavailable)
Warranty does not cover misuse or unauthorized modifications.
8. Limitation of Liability
VSDPedia is not liable for:
- Delays caused by incorrect customer information
- Indirect or incidental damages
- Issues beyond our control (force majeure)
9. Prohibited Activities
Users must not:
- Use the website for illegal activities
- Attempt to hack or disrupt the system
- Provide false or misleading information
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page.
11. Contact Us
If you have any questions regarding these Terms, please contact:
Email: support@vsdpedia.com
Website: https://www.vsdpedia.com/
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.